Returns and Refunds Policy

Change-of-mind returns

For change-of-mind returns, items can be returned in their original, unopened package within 7 days of delivery. All original product seals must remain intact, and items must be unused, unworn, unwashed, and in their original condition.

Opening the outer shipping carton does not make an item ineligible, provided the product’s original packaging and seals remain unopened.

Products identified as final sale or nonreturnable before purchase are excluded from change-of-mind returns.

Requesting a return

Please fill out our contact form with your order number, the item you wish to return, and the reason for your request.

All returns require approval before shipment. Please contact us promptly so there is time to arrange your return within the 7-day window.

Return instructions

Approved returns will receive instructions, including the correct return address. Products may need to be returned directly to the fulfillment partner that shipped them. Items from different brands may require separate returns.

Do not send items to an address on the original package unless we instruct you to do so.

Restocking and shipping fees

For change-of-mind returns, a 25% restocking fee, calculated on the returned item’s purchase price, plus a $15 shipping fee will be deducted from your refund.

These fees do not apply to damaged, defective, or incorrect items.

Damaged, defective, or incorrect items

Please fill out our contact form promptly if your item arrives damaged, is defective, or is incorrect. Include your order number and a description of the issue.

Retain the item and packaging. We may request photographs to investigate and arrange an appropriate resolution.

The unopened-package requirement and change-of-mind return fees do not apply to these claims.

Refunds

We will notify you when your return has been reviewed. Approved refunds will be issued to your original payment method after the returned item has been received and inspected, less any applicable fees stated above.

Your bank or payment provider may require additional time to post the refund.

Exchanges

For exchange requests, please fill out our contact form. Availability and the exchange process vary by product; a return and separate purchase may be required.

Cancellations

To request cancellation, fill out our contact form promptly. Cancellation is only possible if processing can still be stopped and is not guaranteed.

Once an order ships, any return is handled under this policy.

Questions

For any questions about returns, refunds, exchanges, or cancellations, please fill out our contact form.

This policy does not limit your rights under applicable consumer law.